Looking Inward

During a race, there is little time to tie shoes. Resilience and self-reflection mean: Stop briefly, assess the situation in the team, and carry on.

Pain Points & Benchmarking

Collect relevant 'Pain Points'. What isn't running smoothly? Build a framework of cost drivers. Distinguish between:

  • Core Processes: Drive value creation.
  • Support Processes: Optimize core processes.
  • Benchmarking: How do competitors do it?
Looking inward

Concrete: Finding the Common Thread

You don't need just any software tool, but the roadmap first. Write the story of your customer. Only when the requirement profile is set, look for the technology.

"Everyone who has ever taken a shower has had an idea. It’s the person who gets out of the shower, dries off, and does something about it who makes a difference." – Nolan Bushnell

The tools for this: Mind maps, Google Sheets, swimlanes, and brainstorming.

Common Thread

Beware of Old Patterns

Please don't support something like this: Expensive salespeople making "everything works" promises. An old-school contract for work often leads to a software rehabilitation case.

Today: BPaaS instead of Contract for Work

❌ Yesterday Purchase of licenses before start, costs for updates, travel expenses & flat rates.
✅ Today (BPaaS) No upfront costs. Data sovereignty. Data protection. Scales ad hoc.
Comparison

Brand's Mill as Your Coach

We accompany you permanently. Together we model living processes on our platform that you can try out immediately.

When do you need the consultant?

  • Time Paradox: Costs time initially, but returns it many times over.
  • Accomplice: Externals create acceptance for change.
  • Cost-Benefit: Only what is worth the effort is successful.

"The journey is the reward." – Confucius

Coach